Refund Policy
Due to the nature of our pay-per-film service, all payments are non-refundable once access to the film has been granted. This policy ensures clear and fair terms before the payment is made.

However, we understand that technical issues may occur. In exceptional circumstances (e.g., if you are unable to access the film due to a system error), you may request a refund. These will be handled case-by-case. Please contact our support team with the relevant details.

Cancellation Policy
If you wish to cancel access to a film you’ve purchased, you can contact our support team at support@soom7.com. Cancellations will be processed within 24 hours, and you’ll receive confirmation once the access is removed.

Please note:

• Cancellations refer to access only.

• Refunds will not be issued once access has been granted.